Frequently Asked Questions
What are the minimum system requirements for DEEMO II?
Recommended Device Specification to play DEEMO II:
I have trouble installing the game.
As DEEMO II contains relatively large files, we recommend having at least 4-5 GB of available space in your device, and downloading the game with a stable internet connection. If you encounter any further installation issues, please contact us at firstname.lastname@example.org for further assistance.
How do I create an account?
After opening the game, select your preferred method to register for a Rayark Pass, which can be used to play DEEMO II. Your Rayark Pass can be bound to Facebook, Twitter, your Apple/Google ID, or Email address. If you already have a Rayark Pass, there is no need to create another one.
Can I log in to my DEEMO II account on different operating systems?
Yes; Since all data is saved to your Rayark Pass, when using Rayark Pass you are free to jump between Android and iOS. However, you are only allowed to log in to one device at the same time.
Do I need to always be online while playing?
As DEEMO II is an online experience, you need to maintain a constant internet connection while the game is open, or you will not be able to play.
Game Content FAQ
What are "Event Tickets"?
You can collect Event Tickets as you explore around the game. Event Tickets are used to play in-game Events.
What are "Stars"?
Stars are used to level up your Pass, which gets you more Rewards. You can get Stars by playing Charts and completing Missions.
How can I provide feedback/suggestions for DEEMO II?
If you have any feedback or suggestions regarding DEEMO II, please contact us at email@example.com. We welcome all player feedback!
Can I make purchases without a credit card?
Currently, DEEMO II supports purchases from both the Google Play store (Android) and App store (iOS). Players should consult their store's help section to find ways to add funds without a credit card.
I made a purchase, but I still haven't gotten my item.
If you purchased something but didn't receive the item, please send a screenshot of your receipt from the Google Play or iOS App store, as well as your SID to firstname.lastname@example.org so we can best fix the issue.